New Client Information
What to Know Before Your First Visit to Monroeville Pet Hospital
We're thrilled you've chosen Monroeville Pet Hospital for your pet's healthcare needs! As a new member of our community, we want to make your first visit as seamless and comfortable as possible. Our dedicated team is passionate about ensuring that you and your pet feel welcomed, valued, and at ease from the moment you walk through our doors.
We know how much your furry family members mean to you, and we're committed to providing the comprehensive, compassionate healthcare they deserve. At Monroeville Pet Hospital, we believe in building strong, lasting relationships with our clients and their pets. This starts from your very first visit, where we take the time to get to know you and understand your pet's unique needs and healthcare goals.
We also know that visiting a new vet can sometimes be overwhelming, so we've put together some helpful information to ensure you know what to expect from your first appointment with us. We look forward to starting this health journey with you and your pet and are excited to help ensure they lead a long, happy, and healthy life.
Whether you’re here for a wellness exam, a vaccination update, a dental service, or a surgical procedure, we want to make sure your visit is as stress-free as possible. If you have any questions about our services before your appointment, call Monroeville Pet Hospital at (412) 668-5139!
We are proud to announce that the Monroeville Pet Hospital is now accredited by the American Animal Hospital Association (AAHA).
Why Choose Monroeville Pet Hospital?
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Build a Powerful Hospital Team with Strong Family Values
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Build Exceptionalism Through Education
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Nurture Compassion and Understanding
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Deliver Exceptional Care to Our Patients
What to Bring with You
Being well-prepared for your first visit can help us provide the best care possible for your pet. We request that you bring any previous medical records that you have for your pet, including vaccination history and documentation of any past illnesses or surgeries. These records will provide us with valuable insights into your pet's health history and will help us create the most effective and tailored health plan for them.
In addition, please fill out our Welcome Form before your visit. This form helps us get to know you and your pet better and understand your pet's lifestyle and health concerns. Your time is valuable, and by completing this form, we can ensure a quick and efficient check-in process, allowing us to focus more on taking care of your beloved pet. We're looking forward to meeting you and your furry family member!
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"Thanks for being so kind!"Always polite, professional, and efficient.- Shane H.
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"I had such a great experience here!"Alana was amazing! She answered a million questions and gave me lots of info about how to take care of my new cat.- Molly K.
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"Highly recommend her and her friendly staff!"She is very thorough with questions about my little papillon.- Shari S.
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"Best Dr. for your cats & dogs"If you want a thorough Vet, then this is your place!- Greta J.
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"One-of-a-kind care."Amazing staff and the first vet I’ve found in 12 years that I didn’t feel read a Google report back to me and actually cared.- Larry M.
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"Staff was so kind, so gentle, and so knowledgeable."It is so clear how much they care about pets here.- Lindsey B.
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"They took great care of my dog."Dr. Oster was very thorough and caring.- Coleen B.
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"All lovely people."Dr. Oster is super nice, very informative, and compassionate.- Don G.
What to Expect
Upon arrival for your first appointment at Monroeville Pet Hospital, you'll be greeted warmly by our front desk staff before one of our knowledgeable veterinary technicians guides you and your pet to an exam room. The technician will begin by asking about your pet's medical history, current condition, and the specific reasons for your visit. This discussion provides us with valuable information that assists us in offering the most effective care for your pet.
Then, one of our dedicated veterinarians will thoroughly examine your pet, asking further questions to ensure a clear understanding of your pet's needs. If necessary, they may recommend diagnostic tests, most of which can be carried out within our practice for your convenience.
Following the tests, the veterinarian will discuss their findings and potential diagnoses and recommend a suitable treatment plan. This is an ideal time for you to ask any questions, as we want to ensure you're completely comfortable and confident in the information and care we're providing. To conclude your visit, our veterinary technician will offer additional pet care advice and answer any remaining questions. Our front desk staff will process your payment and schedule any necessary follow-up appointments.
Please bear in mind that while we strive to see all our clients and patients promptly, unexpected emergencies may occasionally cause delays. We are committed to minimizing these as much as possible for your convenience. For your pet's safety and your peace of mind, please note that we do not accept returns on prescription medications.